Patient Relations Coordinator - Early Shift

BE A PART OF THE ACKERMAN ADVANTAGE!

Ackerman Cancer Center, the pioneering leader in cancer treatment, is seeking a dedicated and skilled Community Relations Coordinator to join our team. With the distinction of being the only physician-owned proton center in the world, we are committed to providing innovative and patient-centric care.

At Ackerman Cancer Center, we believe in a work-life balance, ensuring your personal and professional fulfillment (NO HOLIDAY OR WEEKEND HOURS).

Additionally, we are delighted to offer a comprehensive benefits package that includes medical, dental and vision coverage, as well as voluntary benefits, a 401k retirement plan, tuition reimbursement and generous paid time off (PTO).

Position Overview
This position is responsible for managing phone calls, scheduling appointments, collecting patient insurance eligibility and prior referrals needed for all scheduled appointments. In addition, the Patient Relations Coordinator collects patient co-pays required for their visits. This role interfaces with providers and all other departments in the organization.

Essential Job Functions

• Provide professional telephone services; schedule patients and send appointment reminders
• Assist patients with paperwork and enter information into Electronic Medical Records system
• Obtain medical records
• Track and update physician schedules
• Perform office receptionist duties, including maintaining waiting rooms and preparing refreshments

Required

• Detail orientation and good organizational and time management skills
• Excellent telephone skills and etiquette
• Professional, friendly interpersonal skills
• Knowledge of medical terminology
• Good computer skills: Excel, Outlook, Word
• Good knowledge of standard office equipment

Hours: Monday-Friday, generally 8.5 hour shift. The start time of shift can vary based on the patient schedule.