Patient Registration Representative

As a Patient Registration Representativeyou will be responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• High School Diploma or GED required.

BENEFITS

• Paid Holidays and Time Off
• Flexible Spending Account
• Retirement Plan (401K with employer match)
• Employee Discount Program
• Employee Referral Program

Conifer Health Solutions promotes a clear career path. Growth opportunities are as follows:

• Patient Access Rep
• Patient Access Lead Rep
• Patient Access Supervisor
• Patient Access Manager
• Patient Access Director

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full Patient Registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.

EOE

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• Health insurance

Schedule:

• Day shift
• Evening shift
• Night shift

Application Question(s):

• Please provide us with your email address and phone number.

Experience:

• customer service: 1 year (Preferred)

Work Location: In person