Patient Registrar / Administrative Coordinator At Speech & Ot Clinic - Gilbert

Are you a cheerful and organized individual with excellent communication skills? Do you have a passion for helping others and a desire to work in the healthcare field? Do you ENJOY being around children? Do you have a personality suited for outstanding customer service? If so, we have the perfect opportunity for you! Foundations Developmental House, a thriving Speech-Language and Occupational Therapy Clinic, is seeking a dedicated and professional Administrative Coordinator and Patient Registrar to join our team.

Responsibilities

• Greet and welcome patients and visitors with a warm and friendly demeanor
• Process patient payments
• Check insurance benefit details and securing insurance authorizations when needed
• Provide exceptional customer service, addressing inquiries and scheduling appointments
• Manage patient records, ensuring accuracy and confidentiality
• Maintain a tidy and organized reception area
• Keep bathrooms and kitchen area clean and stocked
• Answer phone calls and direct them to the appropriate staff member
• Liaison between schools and families for Individualized Education Evaluations (IEEs)
• Assist therapists with administrative tasks, such as billing and documentation
• Keep track of office supply needs and convey to Operations Manager
• Coordinate and schedule therapy sessions, managing the clinic's appointment calendar
• Collaborate with therapists and other team members to ensure efficient clinic operations

Requirements

• Proven experience as a receptionist or in a customer service role
• Excellent phone etiquette skills
• Excellent verbal and written communication skills, expressive and receptive
• Strong organizational and multitasking abilities
• Proficient in using computer systems and software (e.g., scheduling and billing software)
• Must take feedback well
• Ability to work well in a fast-paced and dynamic environment
• High school diploma or equivalent
• Empathy and compassion when dealing with patients and their families
• Able to handle parent frustrations in a polite, supportive, efficient manner (insurance problems, scheduling, etc.)
• Knowledge of speech-language therapy or occupational therapy is a plus, but not required
• Must be able to pass a background check

We offer a competitive wage with a comprehensive benefits package that includes:

• Medical, dental, and vision insurance (employer contribution)
• Paid time off
• 401(k) Retirement Plan with Company Matching (immediate eligibility)
• Profit Sharing
• Life Insurance (employer fully paid)
• AD&D Insurance (employer fully paid)
• Employee Assistance Program (free counseling)
• Paid Training
• Biweekly pay
• Direct deposit

As the Patient Registrar & Administrative Coordinator at our clinic, you will have the opportunity to work closely with a team of dedicated professionals who are committed to making a positive impact on the lives of our patients.

If you are a reliable, detail-oriented, and personable individual with a genuine interest in healthcare, we encourage you to apply. Join us in providing outstanding care and support to children's families seeking speech-language and occupational therapy services.

Note: Only shortlisted candidates will be contacted for an interview, we appreciate your understanding.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you like working around children?
• Are you able to pass a background check?
• When can you start?
• Are you located in Gilbert, Chandler, Mesa, or Queen Creek?

Experience:

• medical front desk: 1 year (Required)

Work Location: In person