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SalaryEAMC MISSION
At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.- POSITION SUMMARYThe Patient Processing Specialist is often the first point of contact with our facility, so a strong Customer Service Focus is imperative. The Patient Processing Specialist should be able to effectively communicate with the patient to obtain necessary information for efficient Registration processing, including demographic information and insurance information. This position has a direct impact on revenue and patient satisfaction; professionalism, great customer service and efficiency all promote the success of the Patient Processing Specialist. Desired qualities for a Patient Processing Specialist are a self-motivated and driven person with a positive outlook, optimism and a can-do attitude who never meets a stranger.
- POSITION QUALIFICATIONS
- High school diploma or equivalent.
- 1-2 years customer service experience, including working on a computer.
- N/A
- High school diploma or equivalent.
- 1-2 years healthcare/hospital experience and/or customer service experience.
- 1-year computer experience and the ability to type and spell accurately.
- Complete WorkKeys with a Level 4 and have a Silver, Gold or Platinum State on the following three sections: Work Place Documents, Graphic Literacy, and Applied Math.
- Also acceptable is a National Career Readiness Certificate effective 02/01/2012.
- N/A
Minimum Education
Minimum Experience
Required Registration/License/Certification
Preferred Education
Preferred Experience
Preferred Registration/License/Certification
Other Requirements
Location: EAMC · SLEEP DISOR CLINIC
Schedule: FT, First Shift
