Patient Observer - 24Hours, Nights

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Summary: The Patient Observer is in a staff position within the Nursing Department. The Patient Observer provides constant observation for patients at risk of harming themselves or others if left unattended and/or for safety issues. This patient observation may be provided as a ratio between one-to-one and one-to-four patients. The observation may be required in the Emergency Department, the Inpatient Behavioral Health Unit, Intensive Care Unit or a Medical/ Surgical unit. The incumbent will effectively interact with the patient(s), their significant others and the Nursing Staff. The Patient Observer communicates the general condition of the patient, safety issues or concerns directly with the Nursing staff. The Patient Observer works under the direction and supervision of a Registered Nurse or Licensed Practical Nurse. S/he will report directly to the Director of the ED.
Qualifications: Certified Nurse Assistant (preferred). Successful completion of a Constant Observation Training Program and completes a written post-test., and safety skills check. 30 days to train and obtain BLS and CPI Certification required for all Patient Observers and annually thereafter. High School Diploma/GED. Must possess the following skills: reading and writing; integrity and flexibility; must be a reliable and competent person. Ability to understand and follow through on instructions. Ability to verbally communicate effectively. Must possess strong observation and communication skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.