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Form of workJob Description
Guideway Care is working to provide superior patient engagement solutions to healthcare organizations. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We are looking for candidates that exemplify these qualities and who are excited to join our team to continue to make a difference for patients and their families.
Clinical Duties (may include, but not limited to):
- Manage and support patients’ healthcare needs via phone conversations and/or video conferencing
- Conduct and document visits by using several technology platforms and EHRs
- Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed.
- Facilitates patient access to appropriate medical and specialty providers.
- Educates patient and family/caregiver(s) about relevant community resources.
- Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider.
- Supports patient self-management of disease and behavior modification interventions.
- Provides patient health counseling, education and instruction.
Administrative Duties (may include, but not limited to):
- Using computer applications
- Answering telephones
- Welcoming patients
- Updating and filing patient medical records
- Coding and filling out insurance forms
- Scheduling appointments
- Arranging for hospital admissions and laboratory services
- Handling correspondence, billing, and bookkeeping
This is a great opportunity to get started in healthcare and grow a meaningful career!
Qualifications and Skills Required:
- Licensed Practical Nurse (LPN) License
- Maintaining a License is an ongoing requirement of this role
- Minimum of 1-year work experience in a healthcare setting involving patients with complex chronic disease states preferred.
- Proficiency with a personal computer
- Technical and analytical skill set
- Excellent communication, organizational, and interpersonal skills are necessary
- Experience with Microsoft Excel preferred
- Immigration and/or Visa sponsorship will not be provided
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