Address
Form of work
SalaryDescription
AVASURE MONITOR TECHNICIAN
- Part-time, Full-time, Per Diem Opportunities
- Shifts are 6 or 12 hours in length 7a-1p, 1p-7p, 7p-1a, 1a-7a
Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Wentworth-Douglass Hospital remains among the nation’s top hospitals for patient experience as a recipient of the Healthgrades 2021 Outstanding Patient Experience Award for the eighth consecutive year. Wentworth-Douglass Hospital is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.
JOB SUMMARY:
This position will provide continuous observation and surveillance of assigned patients. The first line of action will be to verbally redirect the patient from engaging in any at risk behaviors. Next will be to summon the nursing staff if the patient requires assistance. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies.
Typical duties and responsibilities:
1. Demonstrates understanding and proficiency of the use of the AvaSure® software.
2. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
3. Demonstrates the knowledge and skill necessary to provide the appropriate observation to the patient population requiring TeleSitter® monitoring.
4. Participates in report with on-coming Monitor Staff when arriving for shift, and upon completion of shift. Reviews pertinent information and behaviors.
5. Provides patient with explanations as necessary but does not counsel or provide opinions.
6. Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.
7. Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors,
and participates in organizational and department safety programs.
8. Maintains patient dignity and privacy.
Qualifications
Education
- High school graduate or G.E.D. with general knowledge of the hospital setting
- Completion of Hospital Orientation
Work Experience
- Previous experience in a hospital environment preferred
- Previous clinical experience preferred
- Previous direct patient care experience preferred
- Certification preferred (Nurse Assistant/Medical Assistant)
Skills
- Capable of continuous monitoring of up to 16 patients at one time and remains alert at all times while on duty
- Ability to communicate effectively with patients using a microphone and headset
- Ability to communicate with hospital staff and respond quickly to patient behavioral changes
- Ability to use discretion and courtesy when working with patients, visitors, and staff
- Basic computer operation skills
- Basic Microsoft windows experience
- Efficiency in multitasking
- Ability to prioritize simultaneous situations
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
