Patient Finance Rev Trainer

Summary:
Reports to the Director of Registration and Health Information Services. Reviews the work concerning revenue enhancement activities in scheduling pre-registration registration and financial counseling areas regarding performance accuracy and consistency of the Patient Financial Advocates and Patient Accounts Representatives. Coordinates and leads revenue cycle related training activities.

Responsibilities:
Reviews QA reports and patient accounts to determine and measure individual and group input accuracy as well as identify needs for additional training or revision of current processes.
Works with managers and supervisors of front-end functions to identify areas requiring improvement and development of additional QA activities.
Maintains monthly dashboard for revenue cycle metrics.
Identifies quality indicators compiles and develop reports. Works with IS and/or PFS to define technology/software/report requirements and implement necessary modifications.
Develops maintains and distributes job aids policies and procedures.
Coordinates and leads revenue cycle related training activities.
Provides communication links across scheduling pre-registration registration and financial counseling departments to coordinate effective information flows.
Reviews all patient coverage denials related to department.

Other information:
BASIC KNOWLEDGE:
A level of knowledge generally obtained through four years college or equivalent hospital
experience.
Good verbal and written communication skills.
Computer skills.
EXPERIENCE:
Minimum seven year�s experience as a Patient Accounts Representative or Patient Advocate in a hospital business office setting or patient registration department.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Working conditions are generally good requiring interaction with all levels of departmental staff and management. Requires objective monitoring and vigilance in regard to operational aspects that do or may affect revenues.
SUPERVISORY RESPONSIBILITY: None.

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Lifespan is a VEVRAA Federal Contractor.

Location: Rhode Island Hospital USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union