Address
Form of workDescription
Position has Work From Home potential only for candidates living in Ohio.
Summary of Duties:
Review accounts that have received a final statement to determine if account should be sent on to the collection agency
Prepare and submit necessary accounts to collection agency
Review all patient payment plans to ensure patient is adhering to agreed plan
Contact patients that have an upcoming appointment that have an account balance that is past due or in collections to attempt to arrange payment or a set up a payment plan
Work accounts with bad addresses
Complete necessary paperwork for collection agency to proceed with legal collection activity
Post payments received by the collection agency onto the patients account
Send daily report to collection agency for payments received internally on collection accts
Work Bankruptcy notices
Work death certificates
Contact hospital for HCAP and financial aid status
Requirements
Skills/Experience:
Must have understanding of medical billing
Must have excellent communication and customer service skills
Must possess good computer skills and be proficient in Excel
Must be comfortable with collecting money from patients
Must have previous experience working with medical collections
Education: High School Diploma or GED required.
Environmental/Working Conditions: Normal office environment. This position can also be remote
Work hours: 8:00 a.m. - 4:30 p.m. Occasional overtime may be required.
Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using computer keyboard. Responsibilities, skills and working conditions may change as needs arise.
