Address
Form of workDescription:
- Handle patient equipment repair phone calls requesting repair or service of equipment. Process orders, schedule visits, process equipment to send out for repairs, and track various orders and returns.
- Basic trouble shooting of Pap machines
- Develop and maintain working knowledge of current HME products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement.
- Is actively involved in team activities, evidenced by participation, mentoring, and training with co-workers
- Assists in the development and maintenance of reference materials for use by staff and facilitates the sharing of information
- Other duties as assigned.
Hours:
Monday-Friday 8am-5pm
Skills & Qualifications:
2+ years Customer service in a call center setting
1+ year healthcare related experience in a call center enviroment
Microsoft Suite (1+ year)
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
