Patient Care Coordinator

We are looking to add a Patient Care Coordinator to our busy dental practice in Rapid City, SD. We are looking for a positive, self motivated, friendly individual who is passionate about providing patients with exceptional dental care.

Responsibilities and Duties:

- Greet patients

- Checking patients In/out

- Scheduling patient appointments

- Verifying Insurance

- Scan and shred necessary paperwork.

- Assist patients to complete all necessary forms and documentation

- Receiving phone calls and answering all questions

- Enter all relevant patient information into dental software

- Verifying Insurance information

- Enter insurance payments into dental software

- Process and explain treatment estimates to patients

- Batch Insurance claims

- Calling re-call patients

- Maintain a professional reception area

- Organize referrals to other medical specialists

- Follow HIPPA guidelines

Qualifications and Skills:

Knowledge of dentistry and dental procedures

high school diploma or equivalent

highly attentive to detail

Able to multi-task

Outstanding written and verbal communication skills

Strong interpersonal and relationship building skills

Friendly, upbeat/positive demeanor with patients and the dental office team members

Exceptional customer service skills

Willingness to learn and adapt to changes

Hardworking

Benefits:

We offer competitive pay with opportunity for bonuses

Paid time off (up to 3 weeks)

Paid holidays

Simple IRA matching

Dental Benefits

Health plan available

Job Types: Full-time, Part-time

Pay: $16.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 1 year (Preferred)
• Customer service: 3 years (Required)

Work Location: In person