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Form of workJob Description
Join our Patient Care Assistant (PCA) team and find out what it means to be “Right Here.”
Starting your PCA career at St. Elizabeth means you’ll enjoy the culture, compensation, and benefits you want, while receiving the support you need to advance your career. You’ll get on-the-job training, paid time for classroom and clinical orientation, and individualized clinical orientation with a preceptor based upon experience.
With five Magnet-recognized facilities and a tradition of excellence unmatched in our region, St. Elizabeth is a place where PCAs can flourish, and where their commitment to patients is mirrored by our administration’s commitment to them. Come see why we continue to be one of the most highly awarded health systems in our region.
*This position consists of shifts assigned within the Emergency Department and Medical Surgical Unit.*
Job Duties:
- Administers treatment and personal care procedures to patients including but not limited to feeding, bathing, skin care and additional care as required to meet the personal needs and comfort of assigned patients.
- Assists with lifting, transporting, ambulating, performing vital signs, bowel and bladder function, accurate intake and output, clean and bandage wounds, and other duties as delegated by the nursing staff within scope of training.
- Works in a safe manner and follows all system, hospital, and department safety requirements. Reports all incidents (patient and self), near misses and adverse events, reports and identifies any quality or safety issues to ensure that feedback and input needed for process improvement are communicated to management.
- Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing). Uses a variety of collection devices to obtain specimens. Handles a variety of body fluids in order to obtain specimens for laboratory testing. Evaluates each patient for a proper site of collection to maximize patient comfort and obtain quality specimens.
- Assists with medical record keeping processes and phone management.
- Assists nursing staff in addressing Patient Care needs, rounding frequently and ensuring that environment is conducive to care.
- Communicates unusual or abnormal circumstances related to patient to the nurse in an expedient manner.
- Treats patients, family members, guests, health care team members and other associates with care, courtesy, and respect. Consistently anticipates the needs of customers and puts those needs first. Utilizes AIDET communication when interacting with all patients and visitors.
- Communicates with coworkers in the best interest of the patients and department. Communicates with patients and supporters to keep them informed of procedures and processes that involve them. Demonstrates commitment to service and contributes to creating a positive caring environment. Responds to patient call lights in an expedient and professional manner. Implements ICARE principles using communication skills and human relations to promote quality Patient Care and productive working environment.
- Assists in keeping department clean and orderly, as well as keeping the department stocked with supplies.
- Assists with maintenance of equipment and prevention of waste.
- Maintains a safe and effective work environment.
- Maintains all required competencies, including MID, BLS, SMART equipment, other mandatory education, and interdepartmental communication requirements.
- Has the ability to acquire knowledge of and develop skills in basic Patient Care procedures and charting care provided. Demonstrates knowledge of regulatory requirements
- Performs other duties as assigned
Qualifications
Education, Credentials, Licenses:
- High school Diploma / GED
- Functionally Literate
Specialized Knowledge:
- Ability to perform such tasks as vital signs
- Demonstrates knowledge of body mechanics
- General computer skills and applications
Kind and Length of Experience:
- Customer service experience
