Job Description
Job Description:
- The Patient Care Aide (PCA) will work in an enhanced capacity to drive significant clinical and operational efficiencies at the practice level.
- Under the supervision of a MinuteClinic Health Services Supervisor, with day-to-day direction from the clinic Provider, the PCA will focus on appointment management, workflow optimization & support, and enable growth, while also providing direct Patient Care based on state regulations and MinuteClinic scope.
Duties:
- Patient Care (55%)
- Assist with managing patients in the waiting space and level set wait time expectations.
- Assist with patient registration and answer questions regarding MinuteClinic services.
- Act as a chaperone if a patient or provider in the primary exam room requests one.
- Room patients including taking vital signs and documenting demographics, insurance, medical history, medications, allergies, vital signs and point of care test results and vaccines in the electronic medical record.
- Perform point of care testing for strep, flu, COVID, urine pregnancy and any other tests depending on MinuteClinic scope of practice
- Will complete a MinuteClinic certification process that will allow for vaccine administration in states allowed based on MinuteClinic scope of practice
- Maintain clinic rooms and waiting area so they are clean, uncluttered, and ready for Patient Care.
- Ordering and maintaining adequate supplies for the clinic.
- Perform additional medical services under the supervision of a Nurse Practitioner or Physician Associate, such as obtain vital signs, document in electronic health record, and assist with procedures.
- Perform administrative tasks such as inventory management, patient call backs, equipment cleaning, document management and compliance tasks, etc.
Experience
BLS and recent previous healthcare experience is required. Please refer to emailed job description for complete details.
Education:
Active BLS and High School Diploma or GED