Patient Care Aide

Patient Care Aide
Pittsburgh, PA
**This is a temporary position expected to last 4-5 months!**
**Will be working 28-38 hours per week**
POSITION SUMMARY:
The Patient Care Aide (PCA) will work in an enhanced capacity to drive significant clinical and operational efficiencies at the practice level. Under the supervision of a clinic Health Services Supervisor, with day-to-day direction from the clinic Provider, the PCA will focus on appointment management, workflow optimization & support, and enable growth, while also providing direct Patient Care based on state regulations and clinic scope.

1. Patient Care
   1. Assist with managing patients in the waiting space and level set wait time expectations.
   2. Assist with patient registration and answer questions regarding clinicservices.
   3. Act as a chaperone if a patient or provider in the primary exam room requests one.
   4. Room patients including taking vital signs and documenting demographics, insurance, medical history, medications, allergies, vital signs and point of care test results and vaccines in the electronic medical record.
   5. Perform point of care testing for strep, flu, COVID, urine pregnancy and any other tests depending on clinic scope of practice
   6. Will complete a clinic certification process that will allow for vaccine administration in states allowed based on clinic scope of practice

1. Clinic Environment
   1. Maintain clinic rooms and waiting area so they are clean, uncluttered, and ready for Patient Care.
   2. Ordering and maintaining adequate supplies for the clinic.

1. Additional Duties
   1. Perform additional medical services under the supervision of a Nurse Practitioner or Physician Associate, such as obtain vital signs, document in electronic health record, and assist with procedures.
   2. Perform administrative tasks such as inventory management, patient call backs, equipment cleaning, document management and compliance tasks, etc.

QUALIFICATIONS:
Education:
The PCA has a High School Diploma or General Equivalent Development (GED)
Experience: recentprevious health care experience or recent completion of a program such as: CNA, MA, EMT, PCT, Pharmacy Technician, Nursing Student who has completed fundamentals with clinical component, military medic program, medical student
Knowledge, Skills, and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required.

• Excellent customer service skills with a desire to provide compassionate high quality Patient Care
• Demonstrates effective verbal and written communication skills
• Ability to work independently
• Demonstrates initiative, problem solving ability, adaptability, and flexibility
• Ability to take and pass a FIT test with the respirators that MinuteClinic provides, and to wear the provided respirator mask when protocol requires.
• Knowledge of medical terminology

Licensure/Certifications:
The PCA must have current BLS certification (healthcare CPR course)
*This role may not fulfill recertification requirements for certain designations