Patient Access Supervisor

Join our Team
We are looking for a compassionate, caring and dedicated Patient Access Supervisorto join our team and help us continue our tradition of excellence.

Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

• Level 4 children’s enrichment centers
• Tuition reimbursement
• Career advancement opportunities
• Payactive - Work Today, Get Paid Tomorrow

As a Patient Access Supervisor, you will play a critical role in continuing the healing mission of Deaconess.

Job Overview
Collects information via phone, in person (bedside or in a registration bay) or from the web site to accurately register patients for outpatient, inpatient, and observation services. Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate. Collects, secures and posts payments from patients. Disperses change and accepts deposits from other Deaconess cash collection or retail points. Ensures compliance of State/Federal regulations. Greets patients, provides routing assistance (arranging transport or escorting patients) to point of service. Provides cross coverage for all areas of Access Department. Performs Post Admit functions. Performs Work Queue functions and queries. Complies with Standards of Employee Conduct. Works with ADON, doctors and nursing staff for proper bed placement and admission order entry. Manages team of 5 plus people. Post schedules and works with employees scheduling PTO. Checks timecards and ensures accurate Payroll is submitted. Provides conflict intervention. Works with staff in disciplinary matters. Collects and calculates error rates for employees. Provides employees reviews.
Education and Experience
College degree desired. Knowledge of health care revenue cycle preferred. Understanding of insurance is a plus. One to two years leadership experience preferred. Previous cash handling experience preferred.

Location: Healthcare Resource Solutions · Patient Access Crossroads
Schedule: Full Time - 80, Day