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SalaryUnder the direction of the Scheduling Manager, is responsible for assuring those requests for scheduling procedures/tests received from physician(s) offices, patient(s) and scheduling various complex imaging by obtaining appropriate exam information that are processed in an accurate and timely manner using the manual and automated scheduling systems. Obtains pertinent demographic, insurance and financial information and assists with the pre-registration and financial screening process while ensuring medical necessity and payer guidelines for authorizations are met.
Handles all routine patient inquiries related to the scheduling and pre-registration process. Maintains accurate records associated with the scheduling, and the processing of patient documentation. Able to manage multiple tasks with an excellent orientation to professional customer service.
Essential Functions:
1. Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
2. Knowledge of computer software programs and use of basic office equipment required.
3. Basic computer literacy and keyboarding skills required.
4. Effective written and verbal communication skills required.
5. Knowledge of medical terminology and familiarity with ICD9 coding preferred.
6. Analytical and problem-solving skills required.
7. Knowledge of commercial and managed care payors and terminology.
8. Ability to work in a fast-paced environment with frequent interruptions.
9. Demonstrates ability to organize and prioritize multiple tasks and works well under pressure.
10. Bilingual English/Spanish preferred.
11. Experience working with Meditech Expanse Scheduling Modules preferred
Required Experience:
Work Experience:
One-year related work experience in a hospital, physician or medical insurance office is required.
License/ Registration/Certification:
Certified Healthcare Access Associate (CHAA) preferred.
Education and Training:
High school diploma or equivalent.
SAINT ANTHONY HOSPITAL HIGHLIGHTS
- Saint Anthony Hospital is an independent, nonprofit, faith-based, acute care, community hospital dedicated to improving the health and wellness of families on the west side and southwest side.
- Certified as a Primary Stroke Center by The Joint Commission.
- Offer competitive wages and a comprehensive benefits plan for employees and families, including tuition reimbursement.
- The only community children’s hospital in the service area.
- SAH also operates three neighborhood ambulatory clinics, five rehabilitation/physical therapy clinics and two community wellness centers.
- Saint Anthony Hospital partners with more than 100 community-based organizations, churches, and schools.
EQUAL OPPORTUNITY
Saint Anthony Hospital is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
