Patient Access Representative

*Excellent wages and many bonus opportunities available*

Our mission is to provide best patient care at low wait times by caring and supportive staff, 7 days a week with extended hours.

Why work with us? At Doctors Urgent Care Group, our goal is to provide the best care possible to our patients and take care of our employees who care for our patients. Our employees are passionate, patient-focused, competent, and attentive. We make an impact on our patient's lives and in the communities we live in by working together as a team. We support each other and look for ways to collaborate. In return, our employees are rewarded, recognized, and celebrated!

Our walk-in clinic is a fast-growing multi-million-dollar urgent care corporation looking for a full-time Medical Receptionist or Patient Access Representative. We have over 25 locations nationwide and staffing over 300 employees across 5 different states and have been recently featured on Inc. 5000 in 2021.

We will require proof of Covid 19 vaccination or letter of exemption.

What we offer for our Patient Access Representative position:

• Pay up to $21 an hour based on experience
• Health, vision, dental, and life insurance for you and dependents with company contribution.
• Short-term and long-term disability insurance
• 401k retirement plan with a 5% match after one year
• 2 Weeks of paid vacation
• 1 Week of paid sick days
• 1 Week of paid holidays (our offices are closed on the 6 major holidays)
• Company paid Gym Membership
• End of year Profit Share Bonus
• Daily Patient Volume Bonus
• Double Shift Bonus
• Summer Bonus
• Winter Bonus
• Paid training - We are willing to train new, stellar graduates!
• Employee Healthcare Cost Discount
• Employee Suggestion Bonus
• Anniversary Bonus
• Attendance Bonus
• Employee Recognition Lunches
• Referral Bonus
• Overtime opportunities
• College tuition assistance
• On-call Bonus
• Annual hourly raise
• Annual PTO Raise

The Patient Access Representative job duties include but are not limited to:

• Increase patient volume
• Excellent patient service
• Register patients
• Verify insurances
• Answer phones

Requirements for the Patient Access Representative position include:

• Have at least one (1) year of verifiable, clinical work experience in an Emergency Department, Hospital, or Urgent Care environment as a Medical Receptionist, Medical Front Desk, or Patient Access Representative.
• Ability to pass our internal clinical assessment.
• Able to work a flexible schedule to include 8-13 hour shifts (both are available!) plus 1-2 on-call shifts (which come with a $50 shift bonus!)
• Some weekend shifts are required as we are open 7 days a week for our patients
• Required to travel to different locations within an hour radius for coverage in times of critical business demands or staffing needs (with bonus)
• Required to have a valid driver's license
• Must provide proof of reliable transportation
• Able to sit, walk, reach with hands and arms throughout the workday.
• Finger dexterity and hand coordination required.
• Occasionally required to lift moderate weight (20-40 pounds)
• Specific vision abilities required including close vision, distance vision, and ability to adjust or focus.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

License/Certification:

• Driver's License or Level-2 Permit (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person