Since our founding in 1905 as the Glendale Sanitarium, countless patients have entrusted our physicians, nurses and associates with their healthcare needs. Today, we are the largest medical center serving the San Fernando Valley. As we continue to grow and evolve to better meet the needs of the communities we serve, we know that exceptional healthcare is more than medicine. It’s about how we choose to care for our patients and each other - taking time to listen, to understand, to answer questions, to hold a hand, even to pray. This is who we are, who we have always been - it is what we do best. In the 2019-20 Regional Rankings List by U.S. News & World Report, Adventist Health Glendale (AHGL) ranked #17 in California and #10 in the LA Metro Area. Adventist Health Glendale also received its 11th consecutive A grade from patient safety organization The Leapfrog Group, the only hospital in Glendale or Burbank to receive the top grade.
Job Summary:
Facilitates the initial contact with the patient and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
- Facilitates the patient admission process including collection of patient information and financial data.
- Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
- Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.