Responsibilities:
- Oversee the daily operations of the Patient Access department, ensuring efficient and effective patient registration and scheduling processes
- Develop and implement policies and procedures to improve Patient Access services and ensure compliance with regulatory requirements
- Train, supervise, and evaluate the performance of Patient Access staff
- Collaborate with other departments to streamline workflows and enhance the patient experience
- Monitor key performance indicators and implement strategies to optimize department performance
- Resolve patient complaints or issues related to registration, scheduling, or billing
- Stay updated on industry trends and best practices in Patient Access management
Requirements:
- Bachelor's degree in healthcare administration or related field (preferred)
- Proven experience in a supervisory or managerial role within a healthcare setting
- Strong knowledge of medical office operations, including patient registration, scheduling, and insurance verification
- Proficiency in using electronic medical record (EMR) systems such as Epic or Eaglesoft
- Excellent organizational skills and attention to detail
- Strong communication and interpersonal skills to effectively interact with patients, staff, and providers
- Ability to handle confidential information with discretion
- Familiarity with medical billing processes and insurance requirements
-High School Diploma and Job experience supplemented for Bachelors degree
-Must be a quick learner and computer literate
-High Energy and People Person
- Friendly and Courteous persona
Job Type: Full-time
Pay: $15.00 - $27.00 per hour
Expected hours: 75 – 80 per week
Benefits:
- Bereavement leave
- Employee assistance program
- Employee discount
- Family leave
- Flexible schedule
- Flexible spending account
- Fuel discount
- Gym membership
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid orientation
- Professional development assistance
- Tuition reimbursement
- Uniform allowance
Healthcare setting:
- Clinic
- Dental office
- Medical office
- Outpatient
- Private practice
- Telehealth
- Urgent care center
Medical specialties:
- Geriatrics
- Pediatrics
- Primary Care
- Psychiatry
- Radiology
- Urgent Care
Schedule:
- 12 hour shift
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Ability to Relocate:
- Zephyrhills, FL 33541: Relocate before starting work (Required)
Work Location: In person