Patch Management Analyst

Patch Management Analyst
Job Responsibilities
• Outage Scheduling

• Assists Scrum Master in developing schedules and planning the work.
• Work with Scrum Master and subject matter experts throughout the organization to identify dates and times to make systems unavailable so that security patches may be applied. 
• Thoroughly follows and tracks patch application adhering to the Change Management Lifecycle.

• Asset & Configuration Management

• Work with IT Systems Support & Coordination team to maintain the currency of the data in asset and configuration management repositories. 
• Leverage configuration management tools to determine the software which resides on each asset. Includes working closely with subject matter experts from IT to eliminate false positives and ensure accuracy.
• Work with IT Compliance Services Analysts to identify any technology dependencies which may exist for the installation of security patches
• Works with subject matter experts from IT and other areas of the business to develop plans for the implementing security patches for third party software.

 
• Change Management

• Create tickets in change management system for the implementation of security patches
• Represents change tickets for security patch implementation to the Change Control Review Board.

• Administration

• Provide Team with asset patch scheduling task list for execution and tracking
• Tracks the work of the Scrum Team for use in sprint retrospective and process improvement ideas
• Records feedback from team on sprint retrospectives

• Validation

• Assists in the validation process to ensure security patches were applied to targeted systems

Required Skills and Experience

• 2-5 years of experience in the field of Information Technology
• Excellent verbal and written communication skills with an ability to interact effectively at all levels of the organization
• Excellent customer service skills
• Ability to work individually and within a matrixed SCRUM team environment
• Strong organizational skills and attention to detail
• Goal oriented with the ability to move through obstacles to deliver results
• Willingness to learn new technologies
• Demonstrated data analysis skills
• Experience with change management methodology

Preferred Skills

• Familiarity with the processes associated with implementing security patches for third party software in an organizational environment
• Familiarity with Flexera SVR patch tracking tool
• Experience with configuration management practices of information technology
• Proficiency with Microsoft Excel and Microsoft Access Technologies
• Hands-on experience as a systems administrator for the AIX, Linux, or Windows operating system
• Experience with Microsoft System Center Configuration Manager (SCCM)
• Experience with BMC Atrium Discovery and Dependency Mapping (ADDM) technology
• Familiarity with Agile methodology, specifically Scrum

Note: Any pay ranges displayed are estimations.  Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description.  All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.
Company Website: https://www.yoh.com/