Passenger Service Agent

Passenger Service Agent – Part-time/Full-time

Location: Portland International Airport (PDX)

APPLY ONLINE: https://www.fli-aviation.com/apply

Objective: Airline service provider seeking professional, self-motivated and highly dependable individuals capable of providing quality customer service in a pressurized work environment.

Description: The Passenger Service Agent is responsible for the assisting of passengers during pre-departure and post-arrival operations.

Minimum Qualifications:

High School Graduate or Equivalent
Be at least 18 years of age
Possess a valid driver's license
Able to read, write and speak the English language effectively
Successfully complete a ten (10) year background investigation including criminal history, FBI fingerprinting and pre-employment drug screening
Authorized to work in the U.S. as defined in the Immigrations Act of 1986

Job Requirements:

Required to work flexible shifts, weekends and holidays
Able to lift, push and pull a weight of fifty pounds (50lbs) comfortably
Able to maintain a professional and courteous demeanor under pressure
Proficiency in basic computer usage

Able to work independently and within a team environment
Effective communication skills
Able to operate within expected timelines

Duties and Responsibilities:

Travel document verification

Passenger count verification
Baggage Check-in and monitoring
Baggage Claim resolution
Assistance of passengers with special needs
Jet-bridge operation
Computer terminal usage

Communication with Operations, Ramp Operations and other airport entities
Other duties as assigned

Benefits:

Competitive wages
Paid training

Uniforms provided

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Job Types: Full-time, Part-time

Pay: $18.75 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance

Schedule:

• 4 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Airline: 1 year (Required)

Work Location: In person