Parts Warehouse Clerk/Driver/Shuttle

Big Island Motors

Job Description

Job Title:Parts Warehouse Clerk/Driver/Shuttle

*Background check and pre-employment drug screening*

Requirements:

• A valid driver's license with a clean driver's abstract.
• Ability to lift and carry 50+ lbs.
• Reliable, responsible, and trustworthy.
• A team player.

Essential Duties

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
  
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
  
• Sets up orders for daily shipment, delivery or pick-up.
  
• Keeps front and rear counter areas clean and uncluttered.
  
• Keeps current on new products and product updates.
• Participates in all training programs that are made available.
• Shuttles customers to work or home in Hilo, provide pick-up shuttle service once their vehicle is repaired.
• Assists passengers in and out of vehicles.
• Keeps a timely shuttle route.
• Exercises good judgment and safe driving skills.
  
• Maintains professional appearance.
• Performs other duties as assigned.
  

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• No prior experience or training.
  
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
  

Reasoning Ability

• Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
  

Certificates, Licenses, Registrations

• Valid Driver's License
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Job Title:Parts Warehouse Clerk/Driver/Shuttle
Department: Hilo Parts

Reports To: 

FLSA Status:

Prepared By:

Prepared Date:

Approved By:

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