Address
Form of work
SalaryOverview:
Parts Specialist/Material Planners Floater provides counter service to MBTA Bus and Light rail employees who need parts/equipment to perform their duties. The Parts Specialist will assist with inventory control, data entry, and customer service.
Responsibilities:Provide quality customer service to include but not limited to the following:
- Attention to detail
- Meet and greet customers
- Review requisition forms to ensure proper completion (signatures, timestamps, part numbers, description and quantity)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
Stock Room Responsibilities:
- Understanding of warehouse storage plans and warehouse operations
- Perform daily cycle counts at a 95% accuracy rate as assigned
- Verifying materials against receiving, shipping, storage and inventory documents, noting and reporting discrepancies and damage
- Routing materials to prescribed storage locations
- Storing, stacking, or palletizing materials in accordance with prescribed storage methods
- Managing and taking inventory of received, shipped and/or stored materials daily
- Examine stored materials and report deterioration and damage
- Removing material from storage/receipt areas and preparing it for turn-in
- Process and/or affix, receipt, shipment, storage, pick/pack and other paperwork and reports as required
- Provide causative research for misidentified, damaged, non-located material as required
- Operates hand or power trucks and/or forklift in performing warehousing duties
Parts Pick up:
- Provide documentation to vendors as required (tax exempt form, credit references)
- Review all vendor invoices to ensure accuracy on pricing, parts, and quantities
Data Entry:
- Generate customer requisitions in the inventory system
- Enter vendor receiving documents in the inventory system
- Receive, stow and catalog in and out bound inventory
Other Requirements:
- Provide support to the MBTA location during emergencies
- Conduct inventory research projects as requested
- Maintain neat and clean stock room area and perform regular cycle counts of material
- Adhere to required procedures
- 1 year computer experience
- Warehouse, stockroom or Inventory management experience
- Obtain and maintain a forklift license
- Travel to multiple sites
- 1 year inventory experience
- 1 year customer service role
- Experience in inventory/point of sale applications
- Experience with bus or light rail parts
- Familiarity with automotive, bus, or rail parts experience
- Automotive Certification Programs will be considered in conjunction with experience
- Ability to communicate in English
- Valid Driver's License
- Current COVID-19 vaccine
