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Form of workJob Description
Job Summary
We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will have prior parts counter experience and flourish in a fast-paced and professional workplace.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Short & Long Term Disability
- Employer Paid Life Insurance
- Paid Holidays
- Paid Vacation
- Paid Sick Time
- Paid Birthdays
- Paid Training
- Opportunities for Advancement
- Closed Sundays
- Healthy Work/Life Balance
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Provide high-level service to both internal and external customers
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
Qualifications
- Prior auto parts sales experience required
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
About Us: The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper...Where the drive is always world class.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
