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SalaryCompany Description
If you are looking for an exciting opportunity to experience both professional and personal growth, Dimmitt Automotive Group is the place for you! We are proud to promote a work environment that celebrates the value of each team member and their endless contribution to the continued success of Dimmitt Automotive Group. We welcome you to join in our mission to improve the quality of life for our associates, our guests, and the community through service, excellence, and innovation.
Job Description
The Parts Advisor acts as principal contact between parts department and retail counter customers for the sale of parts and accessories. The primary goals are to provide customer satisfaction and maximize dealership sales of parts.
The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Schedule:
Monday – Friday 7:30 to 5:00
Every third week
Monday – Saturday 8:00 to 6:00 and 8:00 to 4:00 on Saturday
Responsibilities
- Provide fast and courteous service to retail customers
- List and price out parts on counter tickets
- Provide the necessary information for special orders to the inventory control clerk if a part is not in stock
- Maintain records of all special order parts and notify the customer who made the order
- Participate in conducting a perpetual inventory.
- Help maintain parts catalogs, price schedules, and other technical information and bulletins
- Cooperate with service and collision center technicians in supplying the parts they need
Qualifications
- High school diploma or GED preferred
- Previous experience preferred
- Experience working with CDK Drive applications a plus
- Working knowledge of the industry
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Helpful attitude and friendly demeanor
- Highly professional and dependable
