Parts Counter Associate

Minimum 1 year experience required.

Responsibilities

• Assist in the parts sales process from start to finish

• Communicate with staff and customers in a friendly and professional manner

• Converse effectively/efficiently regarding customer parts status

• Read and understand the parts catalog when looking up and speaking to specific parts

• Answer phone calls, and provide price quotes and other information to customers

• Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate

• Provide high-level service to both internal and external customers

• Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock

• Notify the site manager of out-of-stock parts or shop materials that need immediate attention

• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary

• Make sure all internal requests for parts are billed on the service repair order

• Other duties as assigned

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)

• Eager to improve in a dynamic work environment

• Strong interpersonal and time management skills

• Ability to read/interpret safety and maintenance documents

• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

• Valid driver's license and clean driving record

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid personal time off and vacation
• Short/Long Term Disability/Flex/Life
• Growth opportunities