Job duties include, but not limited to:
- Work with parts manager to locate any parts, not in stock.
- Complete special-order part request for any parts that need to be ordered for the customer.
- Oversee the automotive parts sales process from customer inquiry to finding the part to invoicing the customer.
- Process daily parts order with CDK scanner
- Pull parts orders for technician and counter people.
- Inventory and Stocking
- Managing stock
- Answering phones
- Parts lookup
- Disbursing parts to technicians
- Waiting on retail customers
Key Responsibilities and Accountabilities:
- Develop and oversee procedures for the movement of inventory throughout the facility
- Awareness and resolution of receiving and inventory inaccuracies
- Develop and oversee inventory cycle counting
- Create SOP's and work instructions for all job functions in Inventory and Receiving
- Direct and oversee physical inventory counts
- Lead and direct the Inventory, International and Domestic Receiving departments
- Follow processes and update documents for 100% accuracy
- Oversee processes. Return goods in/outbound
- Provide information to Senior Management for executive planning purposes
- Oversee the improvement of parts and warehouse bin locations
- Understanding of Continuous Improvement principles
Requirements
- Must be over 18
- Must have a valid driver's license with a clean MVR
- Must be able to pass a background and drug test
- Knowledge and understanding of inventory/receiving
- MS Office skills.
- Good math skills
- Be committed to 100% customer satisfaction
- Possess phone skills for both employee and customer interactions
- Direct Parts Experience and/or Customer Service experience is preferred, but not required
- Be organized, punctual, professional and courteous
- Detailed Oriented