Address
Form of workJob Description
For Water Street Mission to fulfill our mission and purpose, it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out our faith with one another and creating a space where our guests are invited to experience that community with us, we participate in lives being restored. Even as some positions have minimal direct contact with guests, each staff member has an essential role in forming and maintaining Christian community. The love of Christ, evidenced in our Water Street community, is the real impetus for change with our guests.
Job Summary: As a part of the Development team at Water Street, Partner Relations is responsible for advancing the mission of Water Street Mission through our Major Donor program.
The Partner Relations team advances Water Street's purpose by building joyful partnerships at the intersection of Water Street's greatest needs and our partner's philanthropic priorities. We use a moves management process to deepen relationships and invite partnership. Partnership opportunities are drawn from a portfolio of financial needs established by the Leadership Team; these opportunities include the annual fund, strategic funding priorities, EITC, and sponsorship opportunities. In select circumstances, we may discuss gifts-in-kind or volunteering on campus.
The collaborative culture of our team emphasizes helping each other develop and execute personalized engagement strategies, learning together how to best serve donors and tell the Water Street story. While meeting financial goals is important, we prioritize doing the right behaviors as often as possible over simply closing gifts. Team performance is more important than individual performance. This team also works closely with marketing to execute select fund raising events that will draw specific audiences into closer partnership with WSM.
She/He will be responsible for personal contact with, and part of the overall communication strategy for, this critical group of individuals with an eye toward increased annual and project giving as well as general donor retention. Additionally, one of the focuses of this role will be the continued development, expansion and implementation of our Planned Giving strategy.
FSLA: Exempt, Full-time
All Water Street Mission staff must be:
Willing to sign the Water Street Mission's Statement of Faith
A current and active member and/or regular attendee of a local church
Able to fully support the Water Street Mission's Core Values and Ministry Philosophy
Essential Functions:
Culture and Values
Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.
Walk alongside fellow WSM staff in Christian community as we journey toward maturity.
Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.
Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.
Role Specific Responsibilities
Manage a portfolio of 100-150 partners through a combination of face-to-face visits, customized proposals, invitations to events, phone calls, personalized thank you letters, and email.
Partner Ambassador will work in partnership with Business Partner Ambassador, developing a thorough understanding of sponsorship, EITC and business-related giving opportunities, incorporating these invitations into the relationship building process as appropriate.
Develop, execute and improve processes that are used in relational cultivation with donors.
Know and effectively communicate the ethos, vision and mission of all aspects of Water Street Mission, including all approved funding priorities.
Meet or exceed agreed upon annual objectives with respect to face to face direct partner engagement, invitations to support, and associated financial objectives.
Provide spiritual care for Donors including (as appropriate) helping them understand biblical teaching in giving, and providing support in terms of initiating prayer times, and sending inspirational notes of support as appropriate.
Meet or exceed department standards regarding knowing and maintaining electronic donor files including entering meeting reports in our donor database.
Use our Moves Management process to prepare personalized engagement strategies for the donors in your portfolio.
A commitment to include the include the Senior VP of Advancement in meetings on a regular basis.
A commitment to create a collaborative, learning community in Advancement, living out our core value of Grace is our Model while contributing to each other's professional and spiritual growth.
Support all internal fundraising events, including personal invitations consistent with donor engagement strategies designed to deepen the relationship between the partner and Water Street Mission.
Work in consultation with the Planned Giving Team and third-party vendors to build out and execute our Planned Giving Strategy.
Manage Water Street's relationship with third party vendors retrained to assist in developing and executing our Planned Giving Strategy.
Develop the working knowledge necessary to track activities (moves management') in donor management software (Virtuous) and project management software (Monday.com).
Work in partnership with other members of the Advancement team to develop specialized mail campaigns, primarily at calendar and fiscal year end, to increase donor involvement.
Education & Experience:
The ideal Partner Ambassador will possess:
Motivation to see the lives of hurting men, women, and children restored
Possess a bachelor's degree and a minimum of 3 to 5 years of related work experience in a sales or fundraising environment.
Experience maintaining and growing individual relationships.
Knowledge and experience of working with Planned Giving, Legacy and Estate giving.
Proficient with Word, PowerPoint, and Excel
Experience in working with a CMS and CRM Database Software (specifically Virtuous, a plus)
Demonstrated ability to provide great customer service.
Excellent written and verbal communication.
Interpersonal and organizational skills.
Reports To:Partner AmbassadorTeam Leader, and Senior VP of Advancement
Key Internal Relationships:Partner Ambassador Team and Team Leader
Physical Demands:
Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Stand, walk, or sit - Continuously
Use of fine motor skills-Continuously
Bend, squat, kneel, and reach Occasionally
Lift and/or move up to 30 pounds - Occasionally
Weekend and evening availability Occasionally
Christian Life:
Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:
Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
Adhere to the Water Street Mission Employee Handbook.
