Address
Form of work
SalaryPosition Summary
The Concierge is the front desk receptionist for the facility, meeting and greeting residents and the public and handling a variety of clerical duties.
Shift-
Every weekend needed - Shift Differential Included!
Essential Responsibility
- Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
- Accommodate residents’ requests for assistance - referring to other staff as necessary.
- Provide marketing information to visitors.
- Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
- Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned.
- Support other departments as needed to ensure high quality resident service.
- Demonstrate positive resident relations and facility’s quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times.
- Perform other duties as assigned. Attend in-service classes and staff meetings.
Minimum Job Qualifications
- High school diploma or equivalent (GED)
- At least 1 year of related work experience
Part-time employees can take advantage of:
- Continuing Education Assistance
- 15 days of paid time off to be used any way you wish
- Paid Holidays
- Training and Education Programs
- Rent Discounts
- Employee Referral Program
- Company Paid Life Insurance
- Pet Insurance
- Company matching 401k
Aviva Senior Living LLC is an Equal Opportunity Employer and a Drug Free Workplace.
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