Job Description
Valley Self Storage, located in Purcellville, Virginia, is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. The position is part-time and requires availability during the following hours:
- Wednesdays: 9:00 a.m. to 5:00 p.m.
- Thursdays: 9:00 a.m. to 5:00 p.m.
- Fridays: 9:00 a.m. to 5:00 p.m.
- Every other Saturday: 8:00 a.m. to 2:00 p.m.
Responsibilities:
- Assist customers with inquiries, rentals, payments, and account management for self-storage and U-Haul rentals.
- Provide excellent Customer Service and ensure customer satisfaction.
- Maintain accurate records and perform administrative tasks as needed.
- Maintain a clean and organized office and storage facility.
- Promote and sell storage units, boxes, packing supplies, and U-Haul rentals.
Qualifications:
- High school diploma or equivalent.
- Customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work independently.
- Proficiency in basic computer skills, including common software applications such as email and Microsoft Office.
- Must be able to lift up to 50 pounds and stand for extended periods of time.