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SalaryAt Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' two years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.
Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.
Job Purpose:
The successful candidate will prepare orders for delivery to clinics and patients' home containing medications that require temperature sensitive packaging and special handling with the utmost attention to detail. They will collaborate and communicate with liaisons, pharmacy staff, and common carrier to ensure packages are delivered as promised.
Job Duties:
- Verify Rx order matches listed medication on delivery ticket
- Ring Rxs through POS and charge appropriate payment method
- Package orders using appropriate supplies
- Enter shipping information in UPS worldship and Dynamex with attention to detail.
- Track packages to confirm delivery
- Investigate and communicate with staff regarding delivery issues
- Obtain clarification and give feedback on incomplete delivery slips
- Organize packages based on delivery type
- Deliver clinic administer medication to other on-site pharmacies
Experience/ Education:
- High School diploma
- Willingness to learn
- Strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must
- Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
- Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
