Part Time Pediatric Care Coordinator/Medical Assistant

COVID vaccine will be required unless medical / religious exemption. Seeking a Part TimePediatric Care Coordinator/Medical Assistant for BCHP's Pediatric Office Garnerville, NY.  Schedule will be Monday, Wednesday, and Friday 9:00am-5:00pm, and 1 Saturday morning per month.  Pay rate approx. $19/hr-$21/hr, negotiable based on experience.  

Duties and Responsibilities

Organizational Duties and Responsibilities

• Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
• Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
• Complete annual corporate compliance training
• Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
• Ensure and/or remain in compliance with local, state and federal regulation

Essential Tasks, Duties and Responsibilities

• Use EHR to track all specialists referrals, ensuring patients have scheduled appointments (assisting the patients with scheduling the appointments as needed), patients are seen by the specialist, and that the consultation notes from specialists are received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
• Use EHR to track all lab tests, ensuring patients go for their lab tests, and that the lab results are received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
• Use EHR to track all imaging tests, ensuring patients have scheduled appointments (assisting the patients with scheduling the appointments as needed), patients are seen for their tests, and that the imaging results received and sent to the primary care provider within the predefined time frame, as noted in policy, and notating all efforts made in the EHR
• Proactively contacting patients who have unplanned ED visits or hospital admissions
• Run population health reports as instructed by supervisor and/or BCHP Quality Dept
• Run care management reports as instructed by supervisor and/or BCHP Quality Dept
• Assist patients in making appointments with specialists
• Assist patients in issues with school placement
• Assist patients in issues with social service needs such as food stamps, Medicaid, and WIC
• Assist providers in making contact with specialists to get updates about patients and care plans
• Assist providers in following up with patients to get updates in between regular office visits
• Track PCMH compliance by regularly running reports to see performance on elements required for PCMH recognition
• Assist office manager and lead doctor in PCMH transformation by giving input for necessary workflow changes and other changes to make PCMH recognition a reality
• Be a supporter of PCMH transformation
• Develop office workflow suggestions that further the efforts towards team based care
• Work with Quality Department on projects related to continuous quality improvement
• Be a subject matter expert on PCMH within the office
• Provide care in a patient-centered manner
• Attend medical home meetings
• Participate in pre-visit planning
• Demonstrate excellence in both internal and external customer service
• Other duties as assigned

BCHP will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.