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Form of workJob Description
Part Time Phone Operator Receptionist
James Wood Motors in Decatur, Texas is a short drive from the DFW Metroplex. James Wood has been serving North Texas since 1978. We are a family owned and operated business. Many of our employees have tenures over 30 years. We offer our employees a family environment. The Decatur store has been awarded Chevrolet Dealer of the Year twice. We are heavily involved in our community and invite you to visit Decatur!
We are looking for a POSITIVE self-MOTIVATING individual to work as a Phone Operator Receptionist in our GM Store. This person must be very friendly and welcoming to all of our customers when speaking to them in-person or on the phone. They must be helpful and provide personal assistance to our customers. This person primarily answers the main telephone of the dealership. They provide directory information to inquirers and transfers calls, as appropriate. Operates and routes incoming calls to appropriate departments and extensions.
Essential Job Functions: (Responsibilities Include but not limited to):
- Promptly, professionally, and politely answer telephone, screen and direct calls.
- Take and relay messages.
- Provide information to callers.
- Direct any persons to correct destination.
- Deal with queries from the public and customers.
- Ensure knowledge of staff movements in and out of organization.
- Tidy and maintain the reception area.
- Creative with organization.
- Good interpersonal and oral communication.
- Must have good ethics including maintaining a neat work area.
- Ability to work well with fellow employee.
Requirements:
- Spanish Speaker is a Plus
- Verbal and written communication skills
- Professional personal presentation
- Customer Service Orientation
- Reliability
- Performs other duties as assigned by manager.
Required Education:
- High school diploma or the equivalent
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
