At Motel6 Pismo Beach Pacific Ocean we provide our guests with an outstandingexperience whether they are traveling for work or exploring beautiful San LuisObispo County. Our customer service is known to be exceptional in thehospitality industry, and we need a Part-Time Guest Services Representative tojoin our team as we continue to thrive and outperform our competitors.
Our GuestServices Representatives are motivated, knowledgeable about the area andits attractions, and most importantly, friendly. We work in a fast-paced and often changingbusiness landscape, and our team is dedicated not only to the success of thebusiness but also to each other. We value teamwork, honesty, and punctuality,and pride ourselves on our consistent and exceptional customer service. Workingwith the General Manager and other professional staff, the Guest ServicesRep is responsible for providing professional and outstanding guest serviceand ensuring that hotel standards are met and maintained at all times.
If youhave experience in customer service and want to work for an organization that iscommitted to a workplace with integrity, fair and competitive compensation, andstability, please apply today for immediate consideration.
JobResponsibilities:
Checking guests in and out
Receiving and managing reservationsmade online and via telephone
Verifying guests' payment methodsduring check-in
Assigning rooms to guests andinforming them of any specials offered by the hotel
Organizing transport services forguests at their request
Providing guests with informationabout the hotel and the area
Staying informed on attractions thatmay be of interest to guests
JobRequirements:
High school qualification or equivalent
One year of client-facing customerservice experience is preferred
Strong written and verbalcommunication skills
Well-presented and professionalappearance
Competency with Microsoft Officeproducts
Ability to learn on the job
Excellent customer service skills
Must have flexible schedule and ability to work some weekends andholidays
Ability to adapt and stay calm in challenging situations
What Weoffer:
Flexibility in scheduling
Working in an unparalleled and beautiful locationtwo hundred yards away from the ocean in Pismo Beach