Address
Form of work
SalaryPOSITION SUMMARY
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
ESSENTIAL FUNCTIONS
Reasonable AccommodationsStatement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Maintain the front end of the store by cleaning registers, windows, floors, sidewalks and parking lot to provide a welcoming environment to the customers.
- Stock shelves, and mark prices on shelves and items. Maintain shelf conditions.
- Request information or assistance using paging systems.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
- Sort, count, and wrap currency and coins.
- Supervise others and provide on-the-job training.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Compute and record totals of transactions.
- Compile and maintain non-monetary reports and records.
- Offer customers carry-out service at the completion of transactions.
- Weigh items sold by weight to determine prices.
- Greet customers entering establishments.
POSITION QUALIFICATIONS
Competency Statement(s)
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.
- Tactful - Ability to show consideration for and maintain good relations with others.
- Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
- Reliability - The trait of being dependable and trustworthy.
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
- Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
