Part-Time Customer Service Associate

We are looking for a motivated, friendly sales minded associate who can recommend our products and services while providing convenient value-added business services to the small business/office market and everyday consumers. We are looking for someone to work between 30 hours per week.
The Center Associate delivers world-class Customer Service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

No previous experience in retail, sales, or print required but are recommended.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Previous experience in print, packaging, shipping or Customer Service a plus.

COMPENSATION

• $14 - $16 / hour

RESPONSIBILITIES

• Delivers outstanding Customer Service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

QUALIFICATIONS

• High school diploma or GED required
• Retail/Customer Service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

BENEFITS

• Individual and team sales incentives
• Employee Discounts
• 401(K) with Company Match
• Flexible Schedule
• Uniforms Provided