Part-Time Billing Specialist

Overview:

We are looking for an experienced part-time Billing Specialist for our law firm with a demonstrated track record in leading billing efforts, from review to timely collections, for a professional services firm. Candidates need to have exemplary teamwork and client care skills to be effective in this role. Attention to detail, strong written & verbal communication skills, and experience with database billing are required.

Reporting Relationship:

The Billing Specialist reports to the Firm Administrator.

About Our Firm:

We are a fast-growing and innovative Texas law firm that operates an established and highly regarded PI, insurance, and business practice. In this role, you would be part of a trusted, professional team that helps clients recover from harm and loss due to an accident, disaster, or unfortunate event. To achieve our mission in this sensitive work, the people we hire are relationship-driven professionals who bring compassion, knowledge, organization, and enthusiasm to work every day.

Why Work with Our Firm?:

• Fantastic opportunity to work remotely.

• You are a self-motivated professional who values the empowerment to work autonomously and contribute innovative ideas to the team.

• You want the satisfaction of supporting a team that makes a huge difference in the lives of our clients.

• You are excited about the career opportunities that come with working within a fast-growing practice.

• You desire generous base pay and performance-based bonuses commensurate with your knowledge and effort.

Responsibilities:

• Reviews time entries for quality and timeliness; generates pre-bills and edits as appropriate, then collaborates with billing team to finalize with accuracy

• Sends out final invoices to all clients timely and monitors payment status for all matters

• Track billing and collections metrics and share with owner for weekly action

• Processes payments in accordance with the Firm's policies and schedules for accepting payments

• Manages the retainer/trust accounts, auto-replenishments, and installment payments

• Oversees and tracks AR reporting and leads strategic collections efforts per the firm's AR SOP

• Works proactively and professionally with clients to address questions/concerns related to billing and payment and provide helpful solutions responsive to their issues

• Works with client, merchant service provider, and credit card companies to resolve disputes and requests for ‘charge backs' or refunds

Qualifications

Education and Experience

• Track record of sound judgment and creative problem-solving

• Outstanding written and verbal communication skills

• Demonstrated record of success delivering results with billing and collections for a professional services firm (legal industry experience is not necessary - but is a plus)

• Strong project management skills that deliver outcomes within set timelines and budgets

• Skilled in data tracking, organization, and analysis via database or Excel