Part-Time Appointment Setter Aka Patient Coordinator - Remote

About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided

Hello Future/Present Appointment SettersAKA Patient Coordinators!

Are you motivated, super organized, sales oriented, love going above and beyond to deliver exceptional customer service, and have knowledge of chiropractic care? If so, we have the perfect job for you!

About the company:

Venture Digital is a Digital Agency based in Boulder, CO. We have been around for 5 years and focus specifically on Chiropractors. Our long-term client relationships have helped us become a household name in the Chiropractic niche. Our mission is simple: deliver amazing results to as many chiropractors as possible nationwide. Our expertise ranges from lead generation marketing on platforms such as Meta, Google, & TikTok, nurturing campaigns, content creation, creative design, landing pages, and much more. You’ll be joining a small dynamic, friendly, fun team that is obsessed with delivering great results in a casual, laid-back remote environment.

We not only guarantee the best results for our clients. Our goal is to become a long-term growth partner that helps them build their dream business and develop their personal freedom.

This mission also applies to our own team. We are 100% remote, and we encourage our team to work from anywhere in the world.

Venture Digital is most productive when our teammates are fulfilled, challenged, and striving to hit both professional and personal goals. We are A-players who show up for both with full force, living an integrated lifestyle defined by nothing less than excellence.

Our #1 Core Value: Extreme Ownership

Not as in, “be responsible adults”...because we most certainly are not. But as in, Take Ownership. For yourself, for your clients, for the wins, and especially for the failures. We own mistakes, and use them as an opportunity to get better. The only two words you will never hear at this company are “fault” and “blame.”

If this culture does not resonate with you, please do not bother applying.

About the role:Appointment SettersAKA Patient Coordinators are the liaisons between our clients and their future patients. They are the primary point of contact -- handling all day-to-day new patient bookings, as well as managing associated projects and correcting issues as needed to ensure our client's success. They are committed to providing top-quality service and exceptional results above all else.

An Appointment Setter is simultaneously an agency and client representative. They will need to have great communication, sales and organization skills. They will need be quick of their feet jumping back and forth between client accounts as new leads and calls come in. They will need handle PHI safely, use specific & correct office information and follow scripts effectively. If you are unable to think critically, have deep natural conversations, or have confidence collecting payment, do not bother applying.

We are looking for Appointment Setters who can work from either 8AM to 1PM ET or 4PM to 9PM ET.

This is a part-time 1099 job with the potential to grow and bonuses. Hourly rate is based upon experience. As we grow to more clients and workload increases the base can also increase. On the last question of the application titled "?" please put “5” as your answer so we know you have read this.

Duties

• Answer incoming calls and respond to patient inquiries in a professional and courteous manner.
• Provide accurate information about services to patients.
• Assist patients with scheduling and paying for visits.
• Utilize phone etiquette skills to ensure a positive customer experience.
• Perform data entry tasks accurately and efficiently.
• Analyze customer needs and recommend appropriate solutions.
• Collaborate with team members to achieve department goals.

Qualifications

• Strong communication skills, both verbal and written.
• Knowledge of chiropractic terminology and chiropractic office procedures is a plus.
• Excellent phone etiquette and customer service skills.
• Proficient in data entry and computer systems.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented with strong organizational skills.

Note: This job description is not intended to be all-inclusive. The job may require other related duties as assigned by their supervisor.

Due to high job interest we will NOT review applications on Indeed, please use the following link to apply: https://forms.gle/3aVibJ9yw1BMuErEA

Job Types: Part-time, Contract

Pay: $12.00 - $17.72 per hour

Expected hours: 20 – 30 per week

Benefits:

• Flexible schedule
• Paid training
• Work from home

Schedule:

• Monday to Friday
• On call

Work Location: Remote