Address
Form of workPosting Details
Posting Summary
Working Title
Part-Time Admissions Coach
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
297W0294
Agency
Germanna Community College
Division
Germanna Community College (Div)
Work Location
Fredericksburg - 630
Hiring Range
$20.03-$25.03 per hour, state benefits do not apply
Emergency/Essential Personnel
No
EEO Category
F-Admin Supp
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday-Thursday: 8:00 am - 7:00 pm
Friday: 8:00 am - 12:00 pm (Virtual)
Hours will vary with a maximum of 29 hours per week
Sensitive Position
No
Job Description
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is currently seeking two dedicated Part-Time Admissions Coaches to fulfill a crucial role as a resource and guide for prospective students and applicants. The Admissions Coach plays an integral part in providing high-quality service to enable prospective students to navigate the college onboarding processes successfully. This role emphasizes a holistic model of care and utilizes a case management approach to streamline the onboarding experience for new students. The Admissions Coach serve as students' primary point of contact and ensures a seamless journey from initial inquiry to registration. This position may require travel between campuses as well as working some evenings and weekends.
General Description of Responsibilities:
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email at cgodwin@germanna.edu
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Additional Considerations
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
May require travel to all campus locations
Posting Detail Information
Posting Number
WGE_1857P
Recruitment Type
General Public - G
Number of Vacancies
2
Position End Date (if temporary)
Job Open Date
03/05/2024
Job Close Date
03/19/2024
Open Until Filled
Agency Website
www.germanna.edu
Contact Name
Catra Godwin
Email
cgodwin@germanna.edu
Phone Number
540-423-9056
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/71159
Posting Summary
Working Title
Part-Time Admissions Coach
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
297W0294
Agency
Germanna Community College
Division
Germanna Community College (Div)
Work Location
Fredericksburg - 630
Hiring Range
$20.03-$25.03 per hour, state benefits do not apply
Emergency/Essential Personnel
No
EEO Category
F-Admin Supp
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday-Thursday: 8:00 am - 7:00 pm
Friday: 8:00 am - 12:00 pm (Virtual)
Hours will vary with a maximum of 29 hours per week
Sensitive Position
No
Job Description
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is currently seeking two dedicated Part-Time Admissions Coaches to fulfill a crucial role as a resource and guide for prospective students and applicants. The Admissions Coach plays an integral part in providing high-quality service to enable prospective students to navigate the college onboarding processes successfully. This role emphasizes a holistic model of care and utilizes a case management approach to streamline the onboarding experience for new students. The Admissions Coach serve as students' primary point of contact and ensures a seamless journey from initial inquiry to registration. This position may require travel between campuses as well as working some evenings and weekends.
General Description of Responsibilities:
- Serve as the primary point of contact for new students, reducing service fragmentation and ensuring quality care throughout the enrollment process.
- Engage prospective students from their initial inquiry through the registration phase, offering guidance and support to expedite their transition to college.
- Monitor the progress of prospective students and applicants during the enrollment process, promptly addressing inquiries and providing comprehensive information about Germanna Community College's career and educational pathways, as well as the enrollment process.
- Collaborate with college colleagues to identify and address barriers to prospective student enrollment, with the goal of enrolling prospects within 24-48 hours of their initial inquiry.
- Utilize expertise in connecting students with relevant subject matter experts to facilitate seamless onboarding.
- Participate in extensive training on the Culture of Care before interacting with students, utilizing a toolkit for on-the-job reference, and engaging in required ongoing professional development.
- Be prepared for occasional travel between campuses and the flexibility to work some evenings and weekends.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email at cgodwin@germanna.edu
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Previous experience in Enrollment Services, an Admissions Office, or as an Admission Coach/Navigator, or in a related role.
- Previous experience using Salesforce data tracking system or similar.
- Experience working with students in a higher education setting.
- Strong analytical skills, capable of making informed recommendations on complex issues.
- Proficiency in Microsoft Office and database management.
- Extensive customer service experience with the ability to handle stressful situations.
- Excellent interpersonal communication and conflict resolution skills.
- Experience with or willingness to learn AI tools.
Additional Considerations
- Bilingual (Spanish)
- Experience using a Student Information System.
- Experience with Case Management.
- Understanding of academic and workforce programs.
- Knowledge of the Free Application for Federal Student Aid (FAFSA) and the financial aid application process.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
May require travel to all campus locations
Posting Detail Information
Posting Number
WGE_1857P
Recruitment Type
General Public - G
Number of Vacancies
2
Position End Date (if temporary)
Job Open Date
03/05/2024
Job Close Date
03/19/2024
Open Until Filled
Agency Website
www.germanna.edu
Contact Name
Catra Godwin
cgodwin@germanna.edu
Phone Number
540-423-9056
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/71159
