Park Support Center - Hr Business Partner

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The HR Business Partner adds value to the Palace Entertainment family by delivering trusted guidance and support for a wide variety of HR-related subjects. This role directly supports approximately 50 employees at the Park Support Center in Homestead, Pennsylvania, while also providing indirect support to approximately 23 operating locations throughout the US and Australia. The ideal candidate for this position will possess a true passion for supporting employees throughout the entire employment life cycle, while also maintaining focus on compliance, data integrity, and professionalism.
We are currently looking for a:
Park Support Center - HR Business Partner
Roles & Responsibilities:
Duties and Responsibilities:

• Serves as a subject matter expert for a variety of HR functions, including - but not limited to - compensation, benefits, and leave of absence; performance and talent management; training and development; and policy & procedure administration.
• Handles employment-related inquiries from applicants, park employees, Park Support Center employees, and leadership, escalating complex and/or sensitive matters to the appropriate channels in a timely manner.
• Assists the Manager, People & Organization with recruiting efforts for the Park Support Center, including the posting of job requisitions, pre-screening activities, and interviews.
• Assists with entering employment-related transactions into Workday system, including promotions, terminations, compensation adjustments, and timeclock adjustments.
• Participates in employee disciplinary meetings, investigations, and terminations, as needed.
• Reviews, tracks, and documents compliance for mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Assists with onboarding and offboarding activities for employees at the Park Support Center.
• Assists with managing relocation program.
• Processes unemployment claims using Equifax application.
• Processes IT approvals for employment changes.
• Provide administrative support to the Park Support office, as needed.
• Minimal travel to local parks and facilities, as needed.
• Perform other duties, as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Demonstrated ability to use or quickly master HRIS technology.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field. Related work experience will also be considered.
• At least one year of prior human resource management experience preferred
• SHRM-CP/SCP or PHR/SPHR preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Relationships:
Internal: Park Support Staff, Park HR Directors, Managers, Supervisors, Park employees, Parques Reunidos People & Organization team members
External: Third-Party Benefits Administrators; External employment-related websites (Equifax, e-Verify, etc)
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:

• Competitive compensation
• Comprehensive health and wellness package
• 401k Savings and Investment plan
• Free admission to Palace Parks in the continental US
• Generous paid time off, including vacation and sick time

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
Do not miss the chance to spark your career now!