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Form of workJob Description
MHS is a non-profit organization whose mission is to improve people’s lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services. We continually seek new and improved ways of serving our clients and communities. MHS is an essential business.
JOB SUMMARY
This position exists to provide overnight shift coverage to residents in emergency housing programs. Overnight Monitor staff will have limited interaction with clients as their duty hours are typically during the time clients are expected to be asleep. Due to the overnight hours worked, the Overnight Monitor may, from time to time, be called upon to address medical or emotional emergencies/crises.
RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Monitors the residents during the overnight hours. Ensures presence in the facility.
- Accepts overnight referrals and places clients in appropriate overnight accommodations.
- Responds to resident's needs for medication or emergency medical treatment.
- Maintains program structure and adherence to rules and procedures.
- Documents in program log both the regular checks on clients and any emergency/crisis situations which occur.
- Able to provide basic direction to clients who experience emotional crisis during the shift.
- Communicates effectively with other staff in order to provide consistent treatment for each client.
- Maintains facility security. Complies with all MHS and program rules, policies & procedures including HIPAA standards. Participates in maintenance of security procedures of the facility.
QUALIFICATIONS
- Fluency in English and Spanish required.
- High school diploma or its equivalent (e.g., General Equivalency Diploma-GED).
- Working knowledge of mental health and/or substance abuse programs and treatment.
- Monitor must be able to address emergency situations and be willing to seek supervision, when needed.
- Complies with standards of care established for the program. Continually demonstrates the ability to provide quality care to program residents.
- Aware of issues of transference and countertransference related to addressing client's needs in emergency housing.
- Understands the concept of co-dependent behavior and appropriate responses as guided by Program Manager supervision.
- Familiar with and actively engaged in the MHS' Injury and Illness Prevention Plan.
- Shares responsibilities with co-workers in all disciplines for all residents in the program.
- Exhibits flexibility and adaptability to change and willingness to assist others.
- Provides support for staff members and assists in seeking solutions to problems.
- Able to set priorities and reacts appropriately to emergency situations.
- Follows all program policies regarding breaks, lunch, sick, vacation, leaves of absence, etc.
- MHS requires all employees to attain a minimum degree of cultural competency and cultural sensitivity and to routinely demonstrate these traits in everyday work relationships. To this end, each MHS employee must undergo a minimum of four hours of cultural competency training annually.
- Maintains the distinction between therapeutic and social relationships.
- Utilizes logical problem-solving techniques both independently and in collaboration with workers in dealing with clinical needs.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform
the essential functions.
☒ Seeing
☒ Hearing
☒ Speaking
☒ Stooping/Bending
☐ Working in cramped spaces
☒ Moving around office
☒ Moving between offices/clients
☒ Driving
☒ Climbing
☒ Lifting/carrying heavy items
☒ Pushing/pulling/dragging items
☒ Standing for long periods
☒ Working outside/underground
☒ Using hands/fingers
☒ Sitting for long periods of time
I can perform the above job duties:
☐ Without accommodation ☐ With accommodation. If so, please specify:
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
