Overnight LTL Operations Support

JOB DESCRIPTION

Oversees various aspects of linehaul, fleet, and safety operations in accordance with Company Policies/Procedures and applicable State and Federal Laws. Provide CCFS network driver support, including dispatching and managing road mechanical failures. This is a remote position.

SHIFT

Monday-Friday, 10pm-6am

PAY RANGE

$23-25.00/hour

ESSENTIAL JOB DUTIES

• Reviews and verifies driver dispatches daily to ensure accuracy of submitted data - communicate revisions as necessary
• Assists drivers with dispatching equipment and general questions
• Reviews linehaul capacities and assists in decision making processes, balancing services and cost
• Monitors terminal load completion times and works with terminal operations to analyze and reduce delays
• Serves as a safety representative when communicating with drivers and terminals - remembering that safety comes first, last, and always and communicate feedback to CCFS Fleet, Operations and Safety Departments
• Handles incoming overnight calls pertaining to safety issues
• Maintains and facilitates terminal communication with drivers to ensure optimum efficiency and customer relations
• Monitors equipment movement and ensures that equipment balance is maintained within the linehaul operation
• Assists drivers with electronic log issues
• Communicates with other operations personnel to resolve operational and fleet issues
• Assists with breakdowns and finding tows when needed
• Other related duties as assigned

 ACCOUNTABILITIES

• Interact with Company employees and customers in a helpful, courteous, and professional manner
• Create a positive and productive work atmosphere by communicating and behaving in a professional and team-like manner with all other employees
• Adhere to all Company policies and procedures, and applicable federal, state, and local laws and regulations

JOB SPECIFICATIONS

Skills and Knowledge

• Well-developed interpersonal skills.  Ability to get along with diverse personalities
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
• Extensive knowledge of the principles, procedures, and best practices in the industry
• Significant problem solving and negotiation skills
• Knowledge of applicable federal, state, and local laws and regulations

Work Conditions

• Generally a standard office environment
• The ability to work irregular hours when necessary

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