Outside Sales - HVAC

Granite City Electric Supply is the area's premiere electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 90 years.  With branches covering Massachusetts, Rhode Island, New Hampshire, Vermont and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox. 

Summary/Objective Entry level opportunity 0-2 years’ experience WE WILL TRAIN. The Outside Sales Associate will be responsible for generating and maintaining profitable sales in the HVAC mini splits (ductless heat pumps) market by providing customer service excellence, value-added service and solutions to new and existing customers. 

Essential Functions

• Grow sales and gross margin within your assigned territory and account base as well as develop new account opportunities.  
• Identify customer needs and utilize the appropriate company resources to meet them.
• Follow-up on existing orders, process all customer inquiries in a timely fashion.
• Maintain the highest level of customer satisfaction through effective communication.
• Sell services and provide accurate information to the customer.
• Maximize sales & profitability through knowledge of marketplace and presenting a competitive advantage.
• Manage time properly, be well-planned. 
• Work effectively with internal customers.
• Actively support promotions.
• Work within the policies and procedures of the company.
• Work with Sales/Branch manager to develop accurate annual sales plans.
• Ability to size and layout systems with clients.
• Technical support for contractors during installations

Position Requirements:

• Ability to build, enhance and maintain effective business relationships with both customer base and internal GCE staff.
• Strong verbal, written & presentation skills.
• Ability to plan and prioritize activities and handle confidential information.
• Proven ability to interact successfully with all levels of the organization.
• Must possess high degree of organization skills.
• Adaptability / flexibility / willing to change & adjust with business conditions.
• Multi-tasker.
• Works with a sense of urgency.
• Ability to be involved with live installations.
• Self-Starter after analyzing available information

Competencies

1. Communication Skills
2. Planning/Organization Skills
3. Sense of Urgency
4. Self-Development
5. Work Quality
6. Collaboration/Cooperation
7. Team Player
8. Computer/Technical Skills
9. Adaptability
10. Initiative
11. Interpersonal Skills
12. Productivity
13. Dependable/ Reliable
14. Strong Work Ethic
15. Job Knowledge
16. Problem Solving & Decision Making
17. Results Driven
18. Project Management

Supervisory ResponsibilityThis position has no supervisory responsibilities.

Work EnvironmentThis job operates in a clerical, distribution office/showroom setting and active job sites. This role routinely uses standard office equipment such as computers, phones, photocopiers. Also, job site visits and installations include the use of ladders, hand tools and power equipment. Appointments may be after 5:30PM on weekdays or Saturdays as needed.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is partly a stationary role but involves climbing stairs in many of our branch locations; This would require the ability to lift boxes and materials, open filing cabinets. The employee may be required to sit for long periods of time but will also be expected to do on-site/field work such as tradeshows, meetings and installations. You will have to be able to lift 50 pounds of equipment.

TravelSome regional travel will be required @50-60%.

Education and Experience

• Bachelor’s degree or equivalent experience. 
• 0-2 years sales experience. We will train the right candidate
• EPA certification a plus