Outbound Customer Service Representative

To apply: Visit our website to apply! https://app.teledirect.com/application/applicationremote.asp

Who is TeleDirect:
TeleDirect is a Call Center that has been in business for over 50 years. Strong leadership and effective teamwork have built TeleDirect into an industry-leading Call Center focused on providing clients with a superior customer-service experience for their customers in all industries. TeleDirect is looking for work from home Customer Service Representatives that will continue providing superb Customer Service. We try to promote internally from within and encourage all our employees to achieve their full career potential.

Job Summary:
We are seeking an Outbound Customer Service Representative to join our team, 80% outbound/20% inbound. As an Outbound Customer Service Representative, you will be responsible for making outbound calls to customers, providing exceptional Customer Service, and promoting our products and services. This is a great opportunity for someone who has excellent communication skills, and enjoys working in a fast-paced environment.

Location: You MUST be located in one of these states: AL, GA, IA, ID, IN, KS, KY, LA, MS, NC, ND, NE, OK, SC, TN, TX, UT, and WI

Work Hours: Full Time shifts between 6 AM and 5 PM Pacific Standard Time and Part Time shifts between 6 AM and 5 PM Pacific Standard Time.

Compensation: $11.50 to $13.50 hourly, plus ability to earn $240 per month in bonuses!

Position Requirements:

- Provide exceptional Customer Service to clients in a professional and courteous manner

- Communicate effectively with customers

- Experience with computer, typing and navigating the internet.

- Ability to communicate verbally and orally and a positive attitude is required.

-Windows 10/11 operating system: (Chromebooks/HP Streams/ Macs CANNOT be used)

- 8Gb of RAM

- 250 GB Hard Disk Space

- Wired USB Headset with inline mute switch

- Laptop or desktop that is no more than 2 years old

- Monitor if using desktop and cables

- Ethernet cable to connect to router, Wifi will not be allowed

Additional Benefits for F/T employees: Medical, Life Insurance, and Paid Training

If you are interested: On your PC or Laptop, use a Google Browser and go to https://app.teledirect.com/application/applicationremote.asp. Be sure the speakers are working on your computer. You cannot use a tablet or your mobile phone.

Fill out the application and you will take an assessment test. Our system will have you test your audio on your computer, and then the assessment test will come on. The recording will advise you on what to enter in the fields on your computer screen.

Work Remotely

Job Types: Full-time, Part-time

Salary: $11.50 - $13.50 per hour

Expected hours: 20 – 40 per week

Job Types: Full-time, Part-time

Pay: $11.50 - $13.50 per hour

Expected hours: No less than 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• Call center
• Remote

Work Location: Remote