Outbound Call Centre Agent

Appointment Liaison Job Description

We are a fast paced, growth oriented and innovative workplace that prides

itself on bringing the best solutions to the table for our clients, and providing

a home-away-from-home work environment for our growing team!

We’re looking for our next super star to add to our team! If you are a team player,

hungry for success, and are not afraid of a challenge, this may be the place for

you

*THIS IS A REMOTE POSITION AND AVAILABLE EITHER FULL TIME OR PART TIME**

*You must have 2 years of call center experience OR strong customer service

experience*

Seeking Candidates located in Mississippi ONLY

Appointment Liaison

You will be directly responsible for successfully building out a pipeline of valuable

leads for various real estate brokerages across North America. You will also be

coordinating with each party to ensure appointments are set and are followed

through upon. The position requires about 150-200 calls per day. Please note this

is NOT a sales job. There is no selling involved or commission pay.

Responsibilities

• Pleasant and confident phone manner
• Organized - strong time management skills
• Ability to follow a script and speak eloquently with clients
• Fluent in English
• Follow call scripts and adhere to company policies and procedures
• Meet or exceed daily, weekly, and monthly call quotas and maintain KPIs
• Ability to book 30 appointments a week

What We Offer

• Free lunch Fridays (company buys lunch for all employees)
• Great Group benefits
• Great wages
• Paid breaks
• Lots of competition for cash prizes
• Awesome team to work with
• Room for growth and development

System requirements

• PC or Mac is fine (must have audio capabilities)
• Headset (we will allow reimbursement of up to $100)
• Strong and reliable Internet connection
• Access to a quiet work environment

Please ensure you have the following technical specifications prior to

applying!

• Hardwired into the internet
• Intel i5 CPU (or AMD equivalent) 2.0GHz Quad Core or better
• 8GB RAM or above
• At least 20GB free disk memory space
• Windows 10 or Mac 10.2 and above

Job Types: Full-time, Part-time

Salary: Up to $10.00 per hour

Benefits:

• Work from home

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• Remote

Experience:

• Customer service: 2 years (Preferred)
• Outbound calling: 1 year (Required)

Work Location: Remote