Orthodontic Front Desk/ Treatment Coordinator

Front Desk/ Treatment Coordinator

Duties:

-Must have Dental or Orthodontic experience to apply

- Start contracts for new patients who begin treatment
- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and direct calls to appropriate individuals
- Provide excellent customer support by addressing patients concerns and resolving issues
- Schedule appointments and maintain appointment calendars
- Coordinate projects and assist with clerical tasks as needed
- File and organize documents, both physical and digital
- Verify orthodontic insurance

-Present contracts to patients
- Take payments

-Take Xrays and photos of patients

Qualifications:
- Previous experience in a front desk or customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask effectively
- Proficient in using office equipment, such as computers, printers, and phone systems
- Familiarity with orthodontic or dental office procedures is a plus
- Ability to collect payments from patients and read ledgers
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Proactive problem-solving skills and the ability to work independently

-RDA license

We offer competitive compensation, a positive work environment, and opportunities for growth within our organization. If you are a motivated individual with excellent customer service skills, we would love to hear from you.

To apply, please submit your resume to info@smilefitorthodontics.com

Job Type: Full-time

Pay: $18.50 - $23.00 per hour

Expected hours: 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person