Address
Form of work
SalaryOrder Entry Assistant
Summary
The Order Entry Assistant is responsible for processing orders in a timely, organized manner which includes ensuring the correct parts have been entered for production, the proper pricing is being billed for the order and the appropriate tax rates (if applicable) have been applied. This position is also responsible for producing accurate invoices for our customers and maintaining all applicable order correspondence electronically in the order file.
Essential Duties and Responsibilities
- Processes submitted orders and adds the appropriate sales codes and tax codes.
- Verifies that order paperwork matches customer billing paperwork.
- Makes order changes and cancellations when necessary.
- Ensures that order information flows to the appropriate departments for review.
- Responsible for invoicing order after shipment and mailing or electronically sending invoices to the customer.
- Maintains all scanned paperwork that is pertinent to the order in the electronic order file.
- Obtains tax exempt certificates when necessary for orders and forwards to the corporate tax department.
- Responsible for processing intercompany billing transactions.
- Other duties assigned by Manager or Supervisor.
Competencies
x Analytical Decision-Making
x Communication
x Learning & Development
x Planning & Organizing
x Professionalism & Integrity
x Teamwork & Relationship-Building
x Results Orientation
Education and/or Experience
Associate degree or 2+ years related experience required. Must be math proficient, detail oriented, organized, and able to prioritize and execute multiple, diverse tasks.
Language Skills
Ability to read and interpret documents such as order paperwork and purchase orders. Must have the ability to write routine correspondence as well as be able to speak effectively with customers or employees of the organization.
Reasoning Ability
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills
Must have ability to be trained for the Order Management System software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen.
The employee might occasionally lift and/or move up to 25 pounds. (50 pounds is the max)
Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually quiet, except in the manufacturing environment where PPE may be required.
