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SalaryAbout us
Northcross Eye Associates is a small business in Huntersville, NC.
Patient Scheduling, Registration and Service:
- Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
- Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
- Coordinate and manage the appointment schedule for optometrists and other clinic staff.
- Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
- Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
- Provide basic information to patients about clinic procedures, policies and services
- Ensure accurate and complete entry of patient data into the clinic's electronic records system.
- Maintain a high level of professionalism and confidentiality in handling patient information.
- Assist in patient product ordering and dispensing as needed
- Uphold the clinic's standards of customer service and ethical conduct.
If you are passionate about eye care and enjoy working in a fast-paced environment, we encourage you to apply. We offer competitive pay rates and opportunities for career advancement. Join our team today!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
