Contact Lens Technician
Job Overview
The Contact Lens Lab at Nittany Eye Associates is seekinga highly motivated individual with strong organizational and communication skills to join our team. This is a full-time position with opportunities for growth in the future. We are looking for an individual who is eager to join our innovative and passionate team of professionals who are dedicated and driven to provide our patients with a one-of-a-kindexperience that is second to none. If you are an individual that is outgoing, positive, and has a drive for customer-focused success, this position is for you!
Responsibilities and Duties
- Providing patients with exceptional customer service by understanding patient needs and assistingpatients when necessary.
- Work closely with the Manager of the Contact Lens Department to ensure efficiency and compliance with company's policies and operational guidelines are met.
- Capacityto learn and understandingdifferent typesof insurance, submitcontact lens orders to insurance and confidently explain insurance coverage to patients.
- Managing Contact Lens inventory and maintainingan organized work area including product storage cabinets.
- Ordering products which includeworking with vendors and sales representatives to maintainaccurateinventory and product records.
- Organizing incoming mail and product deliveries.
- Performing regular maintenance duties which include cleaning specialty lenses, and other equipment and products in the Contact Lens Department.
- Performing patient training and assistanceservices which includes training patients on contact lens insertion, removaland care.
- Setting a high standard of quality in eye care by ensuring every patient has the best experience
- Carry out additionalduties required by the Manager of the Contact Lens Department.
Qualifications
- High school diploma or GED
- Demonstrated history of cooperation, teamwork, professionalismand a positive attitude
- Dedication and desire to deliver exceptional patient service and care
- Ability to think of innovative solutions and processes that focus on patient care and staff efficiency
- Ability to multi-task and work in a fast-paced environment
- Driven to accomplishtasks and assignments within set deadlines and with little oversight
- Dependable, accountable, and is not afraid to take ownership over tasks and assignments
- Familiarity with point-of-salesystem, computersand calculators; willingness to embrace new Ability to occasionally travel to branch office locations
Other details
- Job Family Field Jobs
- Pay Type Hourly
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