Optical Manager

General Function:

The major responsibility of the Optical Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead the team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.

Knowledge and Skills:

• Proven track record of sales growth through sales skills and accountability for sales results.

• Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates.

• Demonstrated ability to deliver an outstanding experience during direct interaction with patients.

• Ability to recruit and select associates and doctors.

• Proven experience and results with a retail or customer service establishment.

• Ability to present and implement decisive and creative solutions to opportunities to grow the business.

• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.

• Foster positive and results-oriented associate and doctor relationships.

• Success in store merchandising and attention to detail.

• Ability to manage priorities through adaptability and flexibility.

• Willingness to take calculated risks

• Attention to detail and follow-up.

• Abilities to multi-task and delegate to maximize patient interaction.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Commission pay

Ability to Relocate:

• Cleveland, OH 44124: Relocate before starting work (Required)

Work Location: In person